Privacy Policy

Last updated: 1 April 2026

1. Information We Collect

When you use ViewNam, we may collect:

Contact information: Name, phone number, email address, location.
Vehicle information: Make, model, year, registration, VIN, and listing links you provide.
Seller information: Seller name and contact number you provide.
Inspection data: Photos, ratings, and notes taken during the inspection.
Usage data: How you interact with our website (pages visited, time on site).

2. How We Use Your Information

To process and fulfil your inspection booking.
To assign an appropriate inspector in your area.
To communicate with you about your booking via WhatsApp, phone, or email.
To prepare and deliver your inspection report.
To improve our services and website.

3. Information Sharing

We share your information only with:

Our inspectors: Only the details necessary to perform the inspection (vehicle location, seller contact, vehicle details).
Payment providers: To process your payment.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage & Security

Your data is stored securely. We use reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic storage is 100% secure.

5. Inspection Reports

Inspection reports (including photos) are prepared for the named client and stored by ViewNam. Reports may be retained for up to 12 months for quality assurance and dispute resolution purposes.

6. Cookies

Our website may use cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information (subject to legal retention requirements).

To exercise these rights, contact us at info@viewnam.com.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with the revision date.

10. Contact

For privacy-related queries, contact us at info@viewnam.com or WhatsApp +264 81 321 4813.